Frequently Asked Questions

App Billing & Charges

Charges are safely consolidated directly into your standard Shopify monthly 30-day billing cycle statement.

Uninstalling the app instantly stops any future recurring charges. Because Shopify bills in advance (recurring monthly charges), you may still see a final charge on your next upcoming Shopify bill if you uninstalled mid-cycle. We highly recommend uninstalling at least 24 hours before your Shopify billing cycle resets to avoid unexpected charges.

Yes, we offer a free trial period. When you install the app and select a plan, you will approve a charge, but you will not be billed until the trial period ends. If you uninstall the app before the trial days expire, no charges will ever appear on your invoice.

Theme Integration & App Blocks

No. Our app is built 100% using Shopify’s modern Theme App Extensions. This means the app injects elements via App Blocks without touching or altering your theme's core Liquid code files. Because the assets are hosted on Shopify's lightning-fast Content Delivery Network (CDN) and load asynchronously, your storefront's loading speed remains completely optimized.

You can control the visibility of app features directly from the app settings in your Shopify admin. Simply navigate to the app's settings and toggle the visibility options for each feature as needed.

Because our app uses theme-specific App Blocks, if you switch to a completely brand-new theme, you will simply need to open the Theme Customizer on your new theme and re-enable the App Embed or re-add the App Blocks to your pages. Rest assured, all of your internal app settings, configurations, and data saved inside our app dashboard will remain completely intact.

App Features & Conversion Tools

The Sticky Add-to-Cart Bar is a highly visible, mobile-optimized element designed to keep the primary purchasing action front and center. It triggers automatically upon scrolling, ensuring buyers never have to hunt for the checkout button, which directly drives up mobile conversion rates.

Yes. The Smart Cart Goals (Product Page Embed) gamifies the shopping experience by visually tracking progress in real time based on active cart totals. You can configure it to encourage users to add items directly from the product page to qualify for multi-tier perks, such as progressive discounts, free shipping, or free gifts.

Absolutely. The Low Stock Counter operates with smart logic on a variant level to create genuine FOMO (Fear Of Missing Out). By tracking real-time availability for specific product variants rather than generic inventory blocks, it builds consumer trust while safely driving immediate conversions.

The Announcement Smart Bar is a highly visible banner placed strategically to capture immediate user attention. It leverages psychological urgency and clear value propositions to highlight limited-time promotions, dynamic discounts, and urgent countdown timers.

The Exit Intent Popups function as a strategic behavioral intervention tool. The engine detects exactly when a user is preparing to leave your site or has disengaged, instantly serving a targeted overlay with high-value incentives to recapture their attention and reduce bounce rates.

Unlike aggressive upselling tactics that can frustrate buyers, this feature provides an interactive cart drawer and cart page experience that naturally boosts Average Order Value (AOV). It leverages dynamic milestone messaging to incentivize customers to add more items to their cart in real time.